No separate application is needed to claim the 399be welcome bonus — it is credited automatically. Here's how it works:
First Free registration and activate your account. After that, make your first deposit — whether via bKash, Nagad, or Rocket — and the system will automatically credit up to 300% bonus to your balance. Minimum deposit ৳200 The bonus applies only upon completion.
For example, if you deposit ৳1,000, a bonus of ৳3,000 will be added, bringing your total balance to ৳4,000. This bonus can be used for both Sports Betting and casino games.
However, withdrawing bonus funds requires meeting a specific wagering requirement. For details Terms & Conditions It's listed on the page. If your bonus hasn't been credited, wait 5 minutes — if it still hasn't appeared, contact live chat and it will be resolved within minutes.
There are several common reasons an account gets locked, each with its own solution. The most frequent cause is entering the wrong password more than 5 times in a row — in this case, the account For 30 minutes The account is locked automatically. Simply wait out the period and you'll be able to log in again.
If it still hasn't unlocked after 30 minutes, or if it's locked for any other reason:
Step 1: On the website's live chat, type "My account is locked" in Bangla — and include the phone number you used when registering.
Step 2: A support agent will verify your identity and explain the reason. In most cases, the issue is resolved right away.
Step 3: If your account is locked due to suspicious activity — such as simultaneous login attempts from multiple devices — your identity will be verified before the account is reactivated.
If live chat doesn't work support@399be.best— email us and you'll hear back within 6 hours. To prevent this in the future, enable OTP login or biometric authentication.
Odds at 399be are primarily In decimal format displayed — it's the easiest format to understand.
The maths is simple: Your stake × odds = total return (including your original stake).
Example: if the odds are 2.50 and you place a ৳1,000 bet — if you win, you'll receive ৳2,500 (which includes your ৳1,000 original stake, with a profit of ৳1,500).
The higher the odds, the lower the chance of winning — but the bigger the reward. For example:
• Odds 1.30: The heavy favourite — higher chance of winning, lower payout. ৳1,000 bet returns a total of ৳1,300.
• Odds 3.50: The underdog — higher payout. ৳1,000 bet returns a total of ৳3,500.
• Odds 12.00: For a major upset — ৳1,000 bet pays out ৳12,000.
As soon as you enter a stake on the bet slip, your potential payout is calculated automatically — no manual math needed. During live betting, odds can change by the minute, so always review your slip before confirming a bet.
Withdrawals at 399be No processing fees — you will receive the full amount of your withdrawal request. bKash, Nagad, or Rocket may apply their own cashout charges as per each MFS provider's terms.
Withdrawal limits:
• Minimum withdrawal: ৳500 — minimum withdrawal amount per transaction.
• Single withdrawal limit: Up to ৳50,000 per transaction for standard accounts.
• Daily limit: ৳1,00,000 for standard members. VIP members enjoy a significantly higher limit.
Processing Time: Most withdrawals are completed within 15–30 minutes. Amounts over ৳50,000 require a manual review, which takes 1 to 4 hours. If your KYC verification is not yet complete, your first withdrawal may be delayed — upload your NID in advance to avoid this.
To track your withdrawal, check "Transaction History" in the dashboard. If you run into any issues, let us know via live chat.
Yes, absolutely. The 399be website is fully optimised for mobile browsers — you get all the same features without needing the app.
On Chrome or Firefox 399be.best Type it in — the website loads automatically in mobile view. Once logged in, you can access live cricket, football, casino games, deposits, withdrawals, and more.
However The app comes with a few extra benefits:
• Push notifications — instant alerts for bonuses, wins, and withdrawals
• Biometric (fingerprint/Face ID) login — no need to type your password
• Faster load times and lower battery usage
• Direct shortcut on your home screen
To download the app Download page — both Android APK and iOS are available. That said, you can play just fine without the app too.
399be uses multiple layers of security to protect your personal information and funds.
Data encryption: All personal data and financial transactions 256-bit SSL encryption Secure — the same level of encryption used by banking websites.
KYC details: Your NID or passport copy is stored solely for identity verification purposes. It is never shared with any third party — this is mandatory under the Curacao licence terms.
Financial security: Member balances are held in separate accounts — they are never mixed with the company's operational funds.
Steps to keep your account secure:
• Enable 2FA (two-factor authentication) from Settings
• Never share your password with anyone — 399be staff will never ask for it
• Always log out after using an unfamiliar device
To learn more Privacy Policy See page.
On 399be, some details can be updated by you directly, while others require assistance from support.
Can be changed on your own:
Log in → Dashboard → Profile Settings → click the Edit button. From here you can update your email address, contact details, and notification settings yourself.
Must be changed through support:
• Change registered phone number: This can't be changed on your own as it's linked to identity verification. Contact us via live chat or email with your old and new number — once verified with your NID, it will be updated within 24 hours.
• Changing your name: Name changes that conflict with your KYC details are generally not approved. To correct a spelling error, send a photocopy of your NID — support will review it and take the necessary action.
• Change Password: You can do this yourself from Settings while logged in.
After any account detail change, the system will send a confirmation SMS or email to ensure your account's security.