Privacy Policy

399be Privacy Policy — Our Commitment to Protecting Your Data

When you use 399be, we hold certain information about you. What that information is, how it is stored, who it may be shared with, and how you can have it deleted — all of it is explained clearly right here.

Last Updated: January 2026 256-bit SSL Curacao Licensed Fully in Bengali
Total Categories
10
Policy Divided by Section
Encrypted Storage
Never Sold to Third Parties
Your Controls
Right to Erasure
Cookie Transparency
24/7 Support
Summary

399be respects your personal data. We only collect what's necessary, keep it secure, and never sell it to third parties. You can view, correct, or delete your data at any time.

1
Introduction & Who This Policy Applies To

This Privacy Policy is a transparent account of how data is collected and used between the entity operating the 399be platform and each of its users. It applies to you if you visit the 399be website, download the mobile app (Android APK, iOS, or PWA), or open an account.

399be is a Curacao eGaming licensed platform. Adhering to international gaming industry data protection standards is a legal obligation for us. For our users in Bangladesh, we have published this policy in full to ensure there are no language barriers.

In this policy, "we" or "399be" refers to the entity operating the platform. "You" refers to any visitor or registered member.

2
What Information We Collect

399be only collects information that is necessary. We do not seek out unnecessary or excessive data. Full details are provided below.

Data Type Example When It Is Collected
Identity Information Name, date of birth, NID During Registration & KYC Verification
Contact Information Phone number, email At the time of registration
Payment Information BKash/Nagad number On deposits & withdrawals
Device Information IP address, OS, browser On Every Visit
Usage Data Game history, bet logs During Platform Use
Communication Logs Chat/email history When You Contact Support

399be never collects or stores your full payment card number or PIN.

3
Why This Data Is Collected

Every piece of data is collected for a specific purpose and is never used beyond that purpose.

  • Service Delivery: For account creation, processing deposits and withdrawals, and managing gameplay.
  • Identity Verification (KYC): To verify age (18+) and meet legal obligations for anti-money laundering compliance.
  • Ensuring Security: To detect unauthorized access, fraud, and suspicious activity.
  • Platform Improvement: To analyze user experience and improve our services.
  • Contact: To send bonus offers, important updates, and support responses.
  • Legal Compliance: To comply with Curacao license requirements and international gaming regulations.
What We Never Do

399be never sells your data to advertising companies, shares it with third parties for marketing purposes, or uses it for any unnecessary purpose without your consent.

4
Where Your Data Is Stored and for How Long

399be servers are hosted in internationally certified data centers. All data is stored with 256-bit AES encryption, meaning no one can read it without the encryption key.

  • While Your Account Is Active: All data is fully retained and can be viewed at any time from your account settings.
  • After Account Closure: Certain data (payment and transaction logs) must be retained for up to 5 years due to legal obligations. After that, it is permanently deleted.
  • Inactive Accounts: If your account has been inactive for 3 years, we'll notify you by email. If there's no response within the following 90 days, the account will be deleted.

If your data is ever stored on servers outside Bangladesh, we comply with the data protection laws of the applicable country.

5
Sharing Data with Third Parties

399be does not sell your data to third parties. In certain limited circumstances, however, some information may need to be shared.

  • Payment Providers: Payment gateways such as bKash, Nagad, and Rocket only receive the information strictly necessary to complete a transaction.
  • Game Software Provider: Game software providers receive limited game-related data to operate Live Casino games.
  • Legal Authorities: We are legally required to disclose information upon a valid court order or at the request of the Curacao regulatory authority.
  • Cybersecurity Partner: Anonymised data may be used for fraud detection services.

In all of the above cases, third parties are bound by strict confidentiality agreements and may not use the data received for any other purpose.

6
Cookies & Tracking Technologies

The 399be website and app use cookies and similar technologies — a standard digital practice that helps improve your browsing experience.

  • Essential Cookies: To maintain login sessions and ensure platform security. The platform cannot function properly without these.
  • Performance Cookies: To understand which pages are used most and where issues occur. This data is analysed anonymously.
  • Preference Cookies: To remember your language preference, theme, and other settings.
  • Advertising Cookies: 399be does not use advertising cookies — however, some affiliate cookies may be present for referral tracking purposes.

Most browsers allow you to disable cookies. However, turning off essential cookies may prevent certain features of 399be from working correctly.

7
Your Data Rights

399be believes you are in control of your own data. The rights listed below apply to all members.

  • Right to Access: You can request to see what data we hold about you. Submit a request to support@399be.best and we'll respond within 30 days.
  • Right to Rectification: Any inaccuracies in your data will be corrected upon request.
  • Right to Erasure: Unless required by law, you can request that your data be deleted upon account closure.
  • Right to Restrict Processing: You can request that your data not be used for specific purposes.
  • Right to Object: You can opt out of marketing communications at any time.
  • Data Portability: You may request an export of your personal data in a standard format (CSV or JSON).

To exercise any of these rights, email support@399be.best or reach out via live chat in Bengali.

8
Child & Minor Protection

399be is strictly for users aged 18 and above. Collecting information from minors or allowing them to open accounts is against our policy and prohibited by law.

  • Age is verified at registration using the date of birth provided.
  • During the KYC process, NID or passport is verified as proof of age.
  • If a minor is found to have created an account using a false age, the account will be closed immediately and all transactions will be voided.
  • If you become aware that a minor is using 399be, please report it to support@399be.best immediately.

A note for parents: If your child has access to your phone, please secure the app with a password or biometric lock.

9
Technical methods for data protection

399be follows the highest industry standards for data protection. The key measures are outlined below.

  • 256-bit SSL/TLS Encryption: All data transferred between your browser/app and 399be's servers is encrypted — banking-grade security.
  • Data Encryption at Rest: All data stored on our servers is also protected with AES-256 encryption.
  • Firewall & DDoS Protection: Multiple layers of protection are active to defend against external cyberattacks.
  • Two-Factor Authentication (2FA): An extra layer of security can be added to your account.
  • Regular Security Audits: Third-party cybersecurity experts conduct regular system audits.
  • Employee Access Controls: Only authorized staff can access specific data, and every access is logged.

In the event of a data breach, we will notify affected users within 72 hours and take immediate steps to resolve the issue.

10
Policy Updates & Contact Us

399be reserves the right to update this Privacy Policy at any time. You will be notified via your registered email and an on-platform notification before any changes take effect.

  • For significant changes, you will be notified at least 14 days in advance.
  • Continued use of the platform after any changes will be considered acceptance of the updated policy.
  • The date of each update is noted at the top of this page.

Contact us for any questions or concerns regarding this Privacy Policy.

Contact Address

Email: support@399be.best | Live Chat: available 24/7. For privacy-related requests, include "Privacy Request" in the subject line — we will respond within 30 days.

Protecting Your Data 399be's 6 Commitments

Concrete steps we take every day

Bank-Grade Encryption

Every transaction and piece of personal data you have with us is protected by 256-bit SSL encryption — the same standard used by the world's leading banks.

256-bit SSL
Your Data Is Never Sold

Selling your phone number or email address to advertising companies or any third party is strictly against 399be policy.

Sale Prohibited
Your Data, Your Control

You can request to view, correct, or delete your data at any time. No lengthy process required — a single message to Support is all it takes.

Your Rights
Transparent Cookie Policy

You are clearly informed about what each cookie does. You have full control to disable any non-essential cookies.

Transparency
Regular Security Audits

Third-party cybersecurity experts regularly audit 399be's systems. Any vulnerabilities identified are addressed immediately.

Annual Audit
Immediate Breach Notification

In the event of a data breach, affected users will be notified within 72 hours. Transparency is a core principle we stand by.

72-Hour Breach Notification

Your Data Rights At a Glance

All of these rights are available to every 399be member completely free of charge.

Right of Access

You can request to see all data we hold about you. The complete information will be sent within 30 days of your request.

Right to Rectification

If any of your information is incorrect or has changed, you can have it corrected.

Right to Erasure

Unless required by law, you can request the permanent deletion of your personal data.

Right to Object

You may object to the use of your data for marketing or any other purpose — no reason required.

Right to Portability

You can request an export of your personal data in CSV or JSON format.

Right to Restrict Processing

You may request that the use of your data for specific purposes be restricted, either temporarily or permanently.

To exercise these rights support@399be.best— email us or reach out via live chat.

Our Security Certifications

These technologies and certifications ensure internationally recognized standards.

Curacao Licensed

Approved by International Gaming Authorities

256-bit SSL

Bank-grade data transfer protection

RNG Certified

Fairness Certified by iTech Labs

AES-256 Encryption

Maximum security for data stored on servers

KYC Verification

Identity & Age Verification Required

Segregated Funds

Player funds held in a separate account

Trust us, 399beJoin

Your privacy is fully protected — register now and start enjoying the best gaming experience in Bangladesh.

By reading the Privacy Policy Frequently Asked Questions

There are several ways to earn free spins and daily check-in bonuses on 399be. First, you can redeem free spins using accumulated loyalty points — log in to your account and visit the "Rewards" section to check your current point balance and convert them to free spins. Second, free spins are given out directly during special promotions — keep an eye on the promotions page. For daily check-in bonuses, simply log in to the app or website each day — during certain promotional periods, logging in automatically earns you small bonuses or points. Third, reaching higher VIP tiers increases your chances of receiving regular free spins. Free spins typically expire after 7 days — any unused spins will be forfeited after that. The eligible slot games for each set of free spins will be specified in the offer's terms and conditions.

No — anyone under 18 is strictly prohibited from creating an account or playing on 399be. Date of birth is verified at registration, and NID or passport must be submitted through the KYC process before a first withdrawal. If someone registers with a false age and is later found to be under 18, their account will be immediately closed and all transactions voided — including any winnings, which will not be returned. As a parent, it is your responsibility to keep the 399be app or website on your phone locked with a password or biometric. If you become aware of a minor using 399be, contact support@399be.best immediately and action will be taken promptly.
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