Gaming should be a source of entertainment — not a burden on your life. 399be believes every player can play mindfully, within their own limits, and with genuine enjoyment. That's exactly what this page is here for.
399be is more than just a gaming platform — it's part of everyday entertainment for millions of people across Bangladesh. And when millions of people regularly use a platform, that platform carries a significant responsibility: to ensure that entertainment never becomes a source of harm in anyone's life.
Responsible gaming doesn't mean playing less or having less fun. It means knowing your limits, sticking to them, and keeping gaming where it belongs — as entertainment, not a source of income or an escape from problems. At 399be, responsible gaming isn't just a policy on paper; it's built into every layer of the platform.
On our platform, you decide how much to deposit, how long to play, and how much you're willing to lose before you stop. We put that control in your hands — because your wellbeing matters more to us than our bottom line.
Winning or losing in gaming is never fully within your control. Always only spend what you can afford to lose without it affecting your daily life.
Every tool on 399be can be activated directly from your account settings
Set your own maximum deposit limit — daily, weekly, or monthly. Reducing a limit takes effect immediately. Increasing one requires a 24-hour waiting period, so impulsive decisions can't be acted on in the moment.
Set a limit on how much you can lose within a given period before play stops automatically. Once that limit is reached, the system will stop you — no more bets will be accepted.
Set a limit on how long you play in a single session. When the time is up, the system will prompt you to take a break and give you the option to log out. This helps you avoid making decisions when you're tired or frustrated.
Temporarily suspend your account for anywhere from 7 days to 6 months, or permanently. During this period, you won't be able to log in. A permanent self-exclusion cannot be reversed. Contact the support team and it will be activated within minutes.
At regular intervals, the system will remind you how long you've been playing and how much you've deposited that day. You can turn these reminders off, but 399be recommends keeping them on.
You can view your complete betting, deposit, withdrawal, and win/loss history for the past 30, 90, or 365 days. It's a powerful way to understand your own patterns.
If You Notice These Signs, Pause and Reflect
If you notice even one of the signs above, take a break immediately.
Spending money set aside for monthly bills or household expenses on gaming is a serious warning sign. Gaming should never compete with your everyday financial responsibilities.
Playing at 3 AM with work in the morning — and still can't stop. If this sounds familiar, gaming is starting to affect your everyday life.
You lost ৳500 today and now you're placing bigger bets to win it back — this cycle is extremely dangerous. No game can guarantee your money will come back.
If you can't tell your family about your gaming — or feel the need to hide it — that's a clear sign that even you know something isn't right.
Using gaming to escape work stress, family problems, or emotional turmoil may bring temporary relief, but over time it makes things worse.
You've won well, but you keep going — chasing "just a little more" — and end up losing it all. When this becomes a pattern, it's time to be cautious.
Answer these questions honestly — to yourself
If you answered "Yes" to 2 or more of the questions above — activate self-exclusion or a deposit limit right now, and talk to someone you trust. 399be's support team is always available to help in Bangla.
Six Practical Steps That Work Inside the Platform
From registration through your first withdrawal — NID or passport verification is mandatory to confirm you are 18+. No exceptions.
KYC VerificationIf an unusual betting pattern is detected, the system automatically flags the account for review. This helps identify players in distress at an early stage.
AI MonitoringAll responsible gaming tools and notifications are available entirely in Bangla, so no member ever misses important information due to a language barrier.
Fully in BanglaDay or night, whenever you're struggling, our support team is ready to help — in Bangla, without judgment.
Free ConsultationWhile self-exclusion is active, all promotional emails, SMS messages, and push notifications are automatically disabled.
Marketing Off399be regularly shares responsible gaming information. New members receive a responsible gaming guide by email right after registration.
Educational InitiativesResponsible gaming at 399be means setting a few simple rules for yourself and sticking to them. Here are some practical tips that actually make a difference.
1. Set Your Budget Beforehand: Decide before you start playing — set a maximum amount you're willing to spend today. Once you hit that limit, stop. 399be's Deposit Limit feature keeps that decision enforced automatically.
2. Keep Track of Time: Gaming can blur your sense of time. Set a timer on your phone or use 399be's session time limit feature. An hour of play should be an hour — not two.
3. Stop after a loss: Thinking "just one bigger bet and I'll win it back" after a loss is dangerous. Statistically, the next bet has no connection to the outcome of the previous one. Accept the loss and come back another day.
4. Stay smart even after a win: You've won well — withdraw now, or at least pull out a portion of your winnings. The decision to "put it all back in" is one many players come to regret.
5. Treat It as Entertainment: When you buy a movie ticket, that money is gone — think of your gaming budget the same way. It's the cost of entertainment, not an investment.
6. Let Someone Close to You Know: If a family member or trusted friend knows you're gaming and how much you're spending, a natural sense of accountability follows. Keeping it hidden only lets the problem grow.
If you feel gaming is getting out of hand — chat with us in Bengali via 399be's Live Chat or email us at support@399be.best. We won't judge; we're here to help. Activating self-exclusion takes just one message.
Deciding to take a break takes courage. We've made the process as simple as possible — it only takes a few minutes.
While self-exclusion is active, 399be will not allow you to access your account under any circumstances. The period cannot be shortened — and when it expires, your account does not reopen automatically. You will need to consciously reactivate it yourself.
Open the live chat on the 399be website or app. Type: "I want to activate self-exclusion." That's all it takes.
A support agent will walk you through your options: 7 days, 1 month, 3 months, 6 months, or permanent. Choose what works best for you.
To verify your account, you'll be asked to confirm via your registered phone number or email — so no one else can do it on your behalf.
Once confirmed, the account will be locked within minutes. No logins, bets, or deposits will be possible. All promotional communications will also be stopped.
When the period ends, your account does not reopen automatically. You will need to consciously contact support to reactivate it — and complete a brief cooling-off period.
Gaming within the right limits is fun — get started with a 300% bonus and play on your own terms